Personal data • Gespage, Print management software

This privacy statement describes the use of your data by Cartadis and its affiliates for Gespage and Gespage Stratus products. In this policy, any reference to “Cartadis”, “we”, “us” or “our” refers to Cartadis.

At Cartadis, we are committed to respecting your privacy online and recognize your need for appropriate protection and management of all personal data collected by us or submitted to us (or by carefully selected third parties acting on our behalf).

Below we explain in more detail how we process your personal data. For the purposes of this Privacy Statement, “personal data” means any information that relates to you and identifies you personally, either alone or in combination with other information available to us.

What information do we collect?

We collect personal data when:

you make purchases of products or services;
you are asking for help with a product;
you request software downloads;
you create a user account (login username and password);
you request information or materials (for example, white papers or newsletters);
you participate in surveys and evaluations;
you participate in promotions, contests or giveaways;
you apply for a job or submit your CV;
you register products online;
you submit questions or comments to us.

The types of personal data collected include:

your first and last name;
your title and company name;
your home, billing or other physical address (including street name, city or town name, state/province, postal code);
Your email address;
your phone number;
your IP address;
(for job applicants submitting electronic information) your education, work experience and career interests;
any other identifier allowing Cartadis to establish physical or online contact with you;
any information we collect from you online and maintain in association with your account, such as your username and password;
any other information you provide to us when you communicate with us.

Whenever we collect personal data directly from you, we will indicate whether the provision of such data is mandatory. This will be the case when we need personal data to comply with legal or contractual obligations: if such data is not provided, we will not be able to manage our contractual relationship, nor to comply with the obligations incumbent upon us. In all other cases, the active provision of the requested personal data is optional.

Use of cookies

Your internet browser has a feature called “cookies”, which saves a small text file on your computer when you visit a website.

We use these cookies as part of your browsing on our website. For more information about cookies, you can consult the CNIL website (CNIL).

Here is the list of cookies used and their use:

Data collected and uses

We will use your personal data for the following purposes:

To establish and perform a contract with you, for example if you make a purchase from us or download an app. This may include verifying your identity, accepting payments, communicating with you, providing customer services and arranging for delivery or other supply of products or services;
As required by Cartadis to enable our business to pursue our legitimate interests. In particular:
- we will use your personal data to provide the services you have requested and respond to any comments or complaints you may send to us;
- we monitor the use of our products and services and may use your personal data to help us monitor, improve and protect our products, content, services and websites;
- we may use the personal data you provide to personalize our products or services for you;
- we may monitor any customer account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crimes, in accordance with applicable law;
- we may use your personal data for market research and marketing purposes;
- we may process data for administrative transfers within a group of companies;
- we may process data relating to employees or customers;
For compliance with applicable laws and to protect our legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal proceedings or litigation).
In addition, we will send you, based on your consent (if necessary), direct marketing communications relating to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners. You may withdraw your consent at any time (“opt-out”); see the “What are your rights?” section below. In the case of electronic direct marketing, you can unsubscribe by following the instructions in the communication.

Data collected and uses

Contact forms

When ?	Which ones?	Storage	Uses	Data retention
When you submit a contact form	Those you entered in the contact form as well as technical information (IP address, browser model and version)	They are received by email and then saved in our business application. The database of this business application is hosted locally at our company.	they are used to: – contact you and respond to your request – to offer you commercial offers if you have expressed the desire to receive these offers	Maximum 2 years

Statistics tools

When ?	What data?	Storage	Uses	Data retention
When you browse the website	List of data collected by Google Analytics	They are stored by the Google Analytics application.	We use the Google Analytics application to have statistics on visits to our website.	they are automatically anonymized after 2 years.

Anti-Spam Google Recaptcha

This website uses Google’s invisible anti-spam system. For more information about this Google service: Privacy Policy and Terms of Use

Avec qui partageons nous vos données ?

If necessary to perform a service you request from us, to fulfill an order you have placed, or to follow up on your requests, we will share your information with other Cartadis entities or third-party service providers, such as email and hosting providers, suppliers and delivery services.

We (or any third party acting on our behalf) disclose or transfer personal data to third parties as follows:

to service providers who provide hosting services and technology service providers, business process outsourcing service providers and call centre service providers;
as required to establish, exercise, or defend or protect legal claims, including in connection with our contracts with our customers and to protect the rights, property, or safety of ourselves, our company, any affiliates, our customers, or others, including from legal counsel, governmental and law enforcement authorities, and others involved in, or contemplating, legal proceedings;
to competent regulatory, prosecuting, tax or governmental authorities, courts or other tribunals of any jurisdiction or market, domestic or foreign, at their request or in accordance with any applicable law or as desirable under it;
to any other third party to the extent such disclosure is required by applicable law or to enable the provision of products and services to you and/or our customers;
payment infrastructure providers and persons from whom we receive or to whom we make payments on your behalf or on behalf of our client;
to prospective sellers or buyers in connection with a sale or merger of our business or assets or those of any affiliate (subject to local laws).

Third party service providers will process your information on behalf of Cartadis for the above purposes. When we share your data with these parties, we ensure that appropriate safeguards are taken to protect your information.

How long do we keep your data?

We keep information about you only for as long as we need it for the purposes for which it was collected. After this period, your personal data will be deleted (unless we have a legal right or obligation to keep it for longer).

For example, if you are a Cartadis customer, we will retain your information for the duration of the contractual relationship you have with us and, to the extent permitted, after the end of this relationship for as long as necessary to achieve the purposes set out in this notice. The criteria for determining the retention period are legal and contractual requirements, the nature of our relationship with you, the nature of the data concerned, technical necessities. Laws may require us to retain certain information for specific periods.

Where we process personal data for marketing purposes or with your consent, we process it until you ask us to stop and for a short period afterwards (to enable us to implement your request). We also keep a record of the fact that you have asked us not to send you direct marketing or otherwise process your data so that we can respect your request in the future.

How do we protect your data?

We are committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, we have implemented technical and organizational measures to protect and secure the information we process about you.

Changes to this Privacy Statement

Cartadis is committed to respecting the fundamental principles of confidentiality and data protection. We therefore regularly review this privacy statement to ensure that it is free of errors and clearly visible on our websites, that it contains appropriate information about your rights and our processing activities, and that it is implemented and complies with applicable law.

We may update this Privacy Statement from time to time in order to keep it current, to keep up with new developments and opportunities related to the Internet, and to remain in compliance with applicable legislation. If we make any material changes to this Privacy Policy, we will notify you by posting a notice on the Website along with an updated version of the Privacy Statement.